Introduction

Yardworks complies with the New Zealand Privacy Act 2020 when dealing with personal information. This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

Our website www.yardworks.co.nz collects the following personal information:

• Personally identifiable information including:

  • Information that is submitted to us by the customer when filling out contact forms for our services. This information may include (but is not limited to): identifying information such as name, telephone number, street address, and e-mail address.

  • Third parties where you have authorised this or the information is publicly available.

  • Information that is provided to us during telephone calls, or messages received on social media sites and apps.

• Aggregated Data including information from tracking traffic through our site. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

We may also collect technical information whenever you log on to or visit our website. This may include information about the way users arrive at, browse through and interact with our website. We may collect this type of technical information through the use of cookies and other means. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive to enable our systems to recognise your browser. If you want to disable cookies, you may do so by changing the settings on your browser. However, if you do so, you may not be able to use all of the functions on our website. We use the technical information we collect to have a better understanding of the way people use our website, to improve the way it works and to personalise it to be more relevant and useful to your particular needs. We may also use this information to assist in making any advertising we display on our website more personalised and applicable to your interests

How we use your Personal Information

We will use our customers’ personal information:

• to verify identity

• to provide services and products 

• to market our services and products including electronic contact such as email, phone, text, or social media 

• to improve the services and products that we provide 

• to undertake credit checks of you (if necessary)

• to bill you and to collect money that you owe us, including authorising and processing credit card transactions

• to respond to communications from you, including a complaint

• to conduct research and statistical analysis (on an anonymised basis)

• to protect and/or enforce our legal rights and interests, including defending any claim

• for any other purpose authorised by you or the Act.

Disclosing your Personal Information

We may disclose our customers personal information to:

• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products

• other third parties (for anonymised statistical information)

• spam detection services

• a person who can require us to supply your personal information (e.g. a regulatory authority)

• any other person authorised by the Act or another law (e.g. a law enforcement agency)

• collection agencies if there is unpaid debt that needs collecting

• any other person authorised by you.

A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.

Protecting your Personal Information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and Correcting your Personal Information

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected], or 021 243 5537.

Disclaimers

To the extent permitted by law, we take no liability or responsibility to you or any other person for any loss in connection with:

• any error in, or omission from, any information made available through our website

• any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use our website. To avoid doubt, you are responsible for ensuring the process by which you access and use our website protects you from this

• any site linked from our website. Any link on our website to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators

Changes to this Policy

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

Providing some information is optional. However if you choose not to enter contact information, we’ll be unable to provide our services.